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An assessment using a complexity lens

Build the capacities needed to act effectively in a complex and uncertain world

The ability to handle positive and negative surprises requires a process of shaping and reshaping capacities. The FAUC®ASSESS is an assessment which catalyses this process as spurs a conversation: it helps to build the capacities needed to act effectively in a complex and uncertain world. The FAUC®ASSESS has been developed by the Global Complexity Network, in close cooperation with Zanders. The assessment can be performed on an individual basis, within teams or organisation wide. The approach of the FAUC®ASSESS is interactive. Starting from the need to shape a fit- for-action organisation or city, it helps to find weak spots and to develop the capacities to deal with negative and positive surprises. The FAUC®ASSESS uses both quantitative and qualitative information and the wisdom of people involved.

Our aim is to accustom people to the FAUC® way of working. We use a web-based questionnaire, conversations and a detailed report to ensure a valuable outcome. This approach offers a chance to take a step back and generate insight and conclusions, and define the actions needed. The Framework for Acting under Uncertainty and Complexity (FAUC®) has been applied to global and national governmental organisations and pharmaceutical, financial and construction firms.

Social complexity and uncertainty have an increasing impact on our social and working lives. Complementary to traditional techniques, organisations and societies therefore require a different approach in dealing with the challenges of today and tomorrow. The Framework for Acting under Uncertainty and Complexity (FAUC®) reinforces the ability to deal with complexity and uncertainty, to act effectively and to remain viable. FAUC® is a trademark of the Global Complexity Network. The assessment has been developed by the Global Complexity Network, in close cooperation with Zanders.

For more information about FAUC®ASSESS please contact us


FAUC®ASSESS is rooted in social theory and based on the Theory of Human Action and Interaction (THAI). While experiencing the FAUC®ASSESS, participants will get an insight into the theory behind the FAUC®. Understanding of uncertainty theory and complex adaptive systems reveals an alternative paradigm, a different view of organisations, governments and cities. FAUC® is a trademark of the Global Complexity Network.

The theory of human action and interaction (THAI) constitutes the foundation for the framework that helps people to act effectively under uncertainty and complexity (FAUC®). THAI is based on:

  • (Neo) Austrian economic theory (Von Mises, Hayek, Kirzner, Schumpeter)
  • Original work from John. M. Keynes on Uncertainty / Frank H. Knight on Risk & Uncertainty
  • Modern complexity theory (Santa Fe 1983-1986) / General systems theory (von Bertalanffy) / Cybernetics (Wiener)

Also interesting relation with:

  • Cognitive psychology (Herbert Simon), Bounded rationality (Kahneman), Behavioural economics
  • Taoism
  • Critical rationalism (Popper)
  • Pragmatism


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